Package com.google.cloud.contactcenterinsights.v1

Interface RuntimeAnnotationOrBuilder

  • All Superinterfaces:
    com.google.protobuf.MessageLiteOrBuilder, com.google.protobuf.MessageOrBuilder
    All Known Implementing Classes:
    RuntimeAnnotation, RuntimeAnnotation.Builder
    public interface RuntimeAnnotationOrBuilder
extends com.google.protobuf.MessageOrBuilder

    • Method Detail

      • hasArticleSuggestion

        boolean hasArticleSuggestion()
         Agent Assist Article Suggestion data.
        .google.cloud.contactcenterinsights.v1.ArticleSuggestionData article_suggestion = 6;
        Returns:
        Whether the articleSuggestion field is set.

      • getArticleSuggestion

        ArticleSuggestionData getArticleSuggestion()
         Agent Assist Article Suggestion data.
        .google.cloud.contactcenterinsights.v1.ArticleSuggestionData article_suggestion = 6;
        Returns:
        The articleSuggestion.

      • getArticleSuggestionOrBuilder

        ArticleSuggestionDataOrBuilder getArticleSuggestionOrBuilder()
         Agent Assist Article Suggestion data.
        .google.cloud.contactcenterinsights.v1.ArticleSuggestionData article_suggestion = 6;

      • hasFaqAnswer

        boolean hasFaqAnswer()
         Agent Assist FAQ answer data.
        .google.cloud.contactcenterinsights.v1.FaqAnswerData faq_answer = 7;
        Returns:
        Whether the faqAnswer field is set.

      • getFaqAnswer

        FaqAnswerData getFaqAnswer()
         Agent Assist FAQ answer data.
        .google.cloud.contactcenterinsights.v1.FaqAnswerData faq_answer = 7;
        Returns:
        The faqAnswer.

      • getFaqAnswerOrBuilder

        FaqAnswerDataOrBuilder getFaqAnswerOrBuilder()
         Agent Assist FAQ answer data.
        .google.cloud.contactcenterinsights.v1.FaqAnswerData faq_answer = 7;

      • hasSmartReply

        boolean hasSmartReply()
         Agent Assist Smart Reply data.
        .google.cloud.contactcenterinsights.v1.SmartReplyData smart_reply = 8;
        Returns:
        Whether the smartReply field is set.

      • getSmartReply

        SmartReplyData getSmartReply()
         Agent Assist Smart Reply data.
        .google.cloud.contactcenterinsights.v1.SmartReplyData smart_reply = 8;
        Returns:
        The smartReply.

      • getSmartReplyOrBuilder

        SmartReplyDataOrBuilder getSmartReplyOrBuilder()
         Agent Assist Smart Reply data.
        .google.cloud.contactcenterinsights.v1.SmartReplyData smart_reply = 8;

      • hasSmartComposeSuggestion

        boolean hasSmartComposeSuggestion()
         Agent Assist Smart Compose suggestion data.
        .google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData smart_compose_suggestion = 9;
        Returns:
        Whether the smartComposeSuggestion field is set.

      • getSmartComposeSuggestion

        SmartComposeSuggestionData getSmartComposeSuggestion()
         Agent Assist Smart Compose suggestion data.
        .google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData smart_compose_suggestion = 9;
        Returns:
        The smartComposeSuggestion.

      • getSmartComposeSuggestionOrBuilder

        SmartComposeSuggestionDataOrBuilder getSmartComposeSuggestionOrBuilder()
         Agent Assist Smart Compose suggestion data.
        .google.cloud.contactcenterinsights.v1.SmartComposeSuggestionData smart_compose_suggestion = 9;

      • hasDialogflowInteraction

        boolean hasDialogflowInteraction()
         Dialogflow interaction data.
        .google.cloud.contactcenterinsights.v1.DialogflowInteractionData dialogflow_interaction = 10;
        Returns:
        Whether the dialogflowInteraction field is set.

      • getDialogflowInteraction

        DialogflowInteractionData getDialogflowInteraction()
         Dialogflow interaction data.
        .google.cloud.contactcenterinsights.v1.DialogflowInteractionData dialogflow_interaction = 10;
        Returns:
        The dialogflowInteraction.

      • getDialogflowInteractionOrBuilder

        DialogflowInteractionDataOrBuilder getDialogflowInteractionOrBuilder()
         Dialogflow interaction data.
        .google.cloud.contactcenterinsights.v1.DialogflowInteractionData dialogflow_interaction = 10;

      • hasConversationSummarizationSuggestion

        boolean hasConversationSummarizationSuggestion()
         Conversation summarization suggestion data.
        .google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData conversation_summarization_suggestion = 12;
        Returns:
        Whether the conversationSummarizationSuggestion field is set.

      • getConversationSummarizationSuggestion

        ConversationSummarizationSuggestionData getConversationSummarizationSuggestion()
         Conversation summarization suggestion data.
        .google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData conversation_summarization_suggestion = 12;
        Returns:
        The conversationSummarizationSuggestion.

      • getConversationSummarizationSuggestionOrBuilder

        ConversationSummarizationSuggestionDataOrBuilder getConversationSummarizationSuggestionOrBuilder()
         Conversation summarization suggestion data.
        .google.cloud.contactcenterinsights.v1.ConversationSummarizationSuggestionData conversation_summarization_suggestion = 12;

      • getAnnotationId

        String getAnnotationId()
         The unique identifier of the annotation.
 Format:
 projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
        string annotation_id = 1;
        Returns:
        The annotationId.

      • getAnnotationIdBytes

        com.google.protobuf.ByteString getAnnotationIdBytes()
         The unique identifier of the annotation.
 Format:
 projects/{project}/locations/{location}/conversationDatasets/{dataset}/conversationDataItems/{data_item}/conversationAnnotations/{annotation}
        string annotation_id = 1;
        Returns:
        The bytes for annotationId.

      • hasCreateTime

        boolean hasCreateTime()
         The time at which this annotation was created.
        .google.protobuf.Timestamp create_time = 2;
        Returns:
        Whether the createTime field is set.

      • getCreateTime

        com.google.protobuf.Timestamp getCreateTime()
         The time at which this annotation was created.
        .google.protobuf.Timestamp create_time = 2;
        Returns:
        The createTime.

      • getCreateTimeOrBuilder

        com.google.protobuf.TimestampOrBuilder getCreateTimeOrBuilder()
         The time at which this annotation was created.
        .google.protobuf.Timestamp create_time = 2;

      • hasStartBoundary

        boolean hasStartBoundary()
         The boundary in the conversation where the annotation starts, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary start_boundary = 3;
        Returns:
        Whether the startBoundary field is set.

      • getStartBoundary

        AnnotationBoundary getStartBoundary()
         The boundary in the conversation where the annotation starts, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary start_boundary = 3;
        Returns:
        The startBoundary.

      • getStartBoundaryOrBuilder

        AnnotationBoundaryOrBuilder getStartBoundaryOrBuilder()
         The boundary in the conversation where the annotation starts, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary start_boundary = 3;

      • hasEndBoundary

        boolean hasEndBoundary()
         The boundary in the conversation where the annotation ends, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary end_boundary = 4;
        Returns:
        Whether the endBoundary field is set.

      • getEndBoundary

        AnnotationBoundary getEndBoundary()
         The boundary in the conversation where the annotation ends, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary end_boundary = 4;
        Returns:
        The endBoundary.

      • getEndBoundaryOrBuilder

        AnnotationBoundaryOrBuilder getEndBoundaryOrBuilder()
         The boundary in the conversation where the annotation ends, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary end_boundary = 4;

      • hasAnswerFeedback

        boolean hasAnswerFeedback()
         The feedback that the customer has about the answer in `data`.
        .google.cloud.contactcenterinsights.v1.AnswerFeedback answer_feedback = 5;
        Returns:
        Whether the answerFeedback field is set.

      • getAnswerFeedback

        AnswerFeedback getAnswerFeedback()
         The feedback that the customer has about the answer in `data`.
        .google.cloud.contactcenterinsights.v1.AnswerFeedback answer_feedback = 5;
        Returns:
        The answerFeedback.

      • getAnswerFeedbackOrBuilder

        AnswerFeedbackOrBuilder getAnswerFeedbackOrBuilder()
         The feedback that the customer has about the answer in `data`.
        .google.cloud.contactcenterinsights.v1.AnswerFeedback answer_feedback = 5;