Package com.google.cloud.contactcenterinsights.v1

Interface CallAnnotationOrBuilder

  • All Superinterfaces:
    com.google.protobuf.MessageLiteOrBuilder, com.google.protobuf.MessageOrBuilder
    All Known Implementing Classes:
    CallAnnotation, CallAnnotation.Builder
    public interface CallAnnotationOrBuilder
extends com.google.protobuf.MessageOrBuilder

    • Method Detail

      • hasInterruptionData

        boolean hasInterruptionData()
         Data specifying an interruption.
        .google.cloud.contactcenterinsights.v1.InterruptionData interruption_data = 10;
        Returns:
        Whether the interruptionData field is set.

      • getInterruptionData

        InterruptionData getInterruptionData()
         Data specifying an interruption.
        .google.cloud.contactcenterinsights.v1.InterruptionData interruption_data = 10;
        Returns:
        The interruptionData.

      • getInterruptionDataOrBuilder

        InterruptionDataOrBuilder getInterruptionDataOrBuilder()
         Data specifying an interruption.
        .google.cloud.contactcenterinsights.v1.InterruptionData interruption_data = 10;

      • hasSentimentData

        boolean hasSentimentData()
         Data specifying sentiment.
        .google.cloud.contactcenterinsights.v1.SentimentData sentiment_data = 11;
        Returns:
        Whether the sentimentData field is set.

      • getSentimentData

        SentimentData getSentimentData()
         Data specifying sentiment.
        .google.cloud.contactcenterinsights.v1.SentimentData sentiment_data = 11;
        Returns:
        The sentimentData.

      • getSentimentDataOrBuilder

        SentimentDataOrBuilder getSentimentDataOrBuilder()
         Data specifying sentiment.
        .google.cloud.contactcenterinsights.v1.SentimentData sentiment_data = 11;

      • hasSilenceData

        boolean hasSilenceData()
         Data specifying silence.
        .google.cloud.contactcenterinsights.v1.SilenceData silence_data = 12;
        Returns:
        Whether the silenceData field is set.

      • getSilenceData

        SilenceData getSilenceData()
         Data specifying silence.
        .google.cloud.contactcenterinsights.v1.SilenceData silence_data = 12;
        Returns:
        The silenceData.

      • getSilenceDataOrBuilder

        SilenceDataOrBuilder getSilenceDataOrBuilder()
         Data specifying silence.
        .google.cloud.contactcenterinsights.v1.SilenceData silence_data = 12;

      • hasHoldData

        boolean hasHoldData()
         Data specifying a hold.
        .google.cloud.contactcenterinsights.v1.HoldData hold_data = 13;
        Returns:
        Whether the holdData field is set.

      • getHoldData

        HoldData getHoldData()
         Data specifying a hold.
        .google.cloud.contactcenterinsights.v1.HoldData hold_data = 13;
        Returns:
        The holdData.

      • getHoldDataOrBuilder

        HoldDataOrBuilder getHoldDataOrBuilder()
         Data specifying a hold.
        .google.cloud.contactcenterinsights.v1.HoldData hold_data = 13;

      • hasEntityMentionData

        boolean hasEntityMentionData()
         Data specifying an entity mention.
        .google.cloud.contactcenterinsights.v1.EntityMentionData entity_mention_data = 15;
        Returns:
        Whether the entityMentionData field is set.

      • getEntityMentionData

        EntityMentionData getEntityMentionData()
         Data specifying an entity mention.
        .google.cloud.contactcenterinsights.v1.EntityMentionData entity_mention_data = 15;
        Returns:
        The entityMentionData.

      • getEntityMentionDataOrBuilder

        EntityMentionDataOrBuilder getEntityMentionDataOrBuilder()
         Data specifying an entity mention.
        .google.cloud.contactcenterinsights.v1.EntityMentionData entity_mention_data = 15;

      • hasIntentMatchData

        boolean hasIntentMatchData()
         Data specifying an intent match.
        .google.cloud.contactcenterinsights.v1.IntentMatchData intent_match_data = 16;
        Returns:
        Whether the intentMatchData field is set.

      • getIntentMatchData

        IntentMatchData getIntentMatchData()
         Data specifying an intent match.
        .google.cloud.contactcenterinsights.v1.IntentMatchData intent_match_data = 16;
        Returns:
        The intentMatchData.

      • getIntentMatchDataOrBuilder

        IntentMatchDataOrBuilder getIntentMatchDataOrBuilder()
         Data specifying an intent match.
        .google.cloud.contactcenterinsights.v1.IntentMatchData intent_match_data = 16;

      • hasPhraseMatchData

        boolean hasPhraseMatchData()
         Data specifying a phrase match.
        .google.cloud.contactcenterinsights.v1.PhraseMatchData phrase_match_data = 17;
        Returns:
        Whether the phraseMatchData field is set.

      • getPhraseMatchData

        PhraseMatchData getPhraseMatchData()
         Data specifying a phrase match.
        .google.cloud.contactcenterinsights.v1.PhraseMatchData phrase_match_data = 17;
        Returns:
        The phraseMatchData.

      • getPhraseMatchDataOrBuilder

        PhraseMatchDataOrBuilder getPhraseMatchDataOrBuilder()
         Data specifying a phrase match.
        .google.cloud.contactcenterinsights.v1.PhraseMatchData phrase_match_data = 17;

      • hasIssueMatchData

        boolean hasIssueMatchData()
         Data specifying an issue match.
        .google.cloud.contactcenterinsights.v1.IssueMatchData issue_match_data = 18;
        Returns:
        Whether the issueMatchData field is set.

      • getIssueMatchData

        IssueMatchData getIssueMatchData()
         Data specifying an issue match.
        .google.cloud.contactcenterinsights.v1.IssueMatchData issue_match_data = 18;
        Returns:
        The issueMatchData.

      • getIssueMatchDataOrBuilder

        IssueMatchDataOrBuilder getIssueMatchDataOrBuilder()
         Data specifying an issue match.
        .google.cloud.contactcenterinsights.v1.IssueMatchData issue_match_data = 18;

      • getChannelTag

        int getChannelTag()
         The channel of the audio where the annotation occurs. For single-channel
 audio, this field is not populated.
        int32 channel_tag = 1;
        Returns:
        The channelTag.

      • hasAnnotationStartBoundary

        boolean hasAnnotationStartBoundary()
         The boundary in the conversation where the annotation starts, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary annotation_start_boundary = 4;
        Returns:
        Whether the annotationStartBoundary field is set.

      • getAnnotationStartBoundary

        AnnotationBoundary getAnnotationStartBoundary()
         The boundary in the conversation where the annotation starts, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary annotation_start_boundary = 4;
        Returns:
        The annotationStartBoundary.

      • getAnnotationStartBoundaryOrBuilder

        AnnotationBoundaryOrBuilder getAnnotationStartBoundaryOrBuilder()
         The boundary in the conversation where the annotation starts, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary annotation_start_boundary = 4;

      • hasAnnotationEndBoundary

        boolean hasAnnotationEndBoundary()
         The boundary in the conversation where the annotation ends, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary annotation_end_boundary = 5;
        Returns:
        Whether the annotationEndBoundary field is set.

      • getAnnotationEndBoundary

        AnnotationBoundary getAnnotationEndBoundary()
         The boundary in the conversation where the annotation ends, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary annotation_end_boundary = 5;
        Returns:
        The annotationEndBoundary.

      • getAnnotationEndBoundaryOrBuilder

        AnnotationBoundaryOrBuilder getAnnotationEndBoundaryOrBuilder()
         The boundary in the conversation where the annotation ends, inclusive.
        .google.cloud.contactcenterinsights.v1.AnnotationBoundary annotation_end_boundary = 5;